Comments on: Adobe reserialization tool

By: GregN

GregN — Wed, 24 Apr 2013 16:14:59 +0000

Failing how? What’s the error? Have you looked at any of the logs?

By: Jonathan

Jonathan — Wed, 24 Apr 2013 16:02:58 +0000

The install is failing for some reason after package is created any ideas? Here is the command I’m using…

python reserial –leid DesignSuiteStandard-CS6-Mac-GM –serial serial#here –identifier com.blah.reserializer
–version 1.0 ~/Desktop/Reserializer.pkg

By: Steven

Steven — Sat, 16 Feb 2013 00:28:23 +0000

I didn’t recreate any tool – I just used the serial number of the CS6 install for acrobat’s own registration. That’s all. It wanted the registration number and Adobe ID. That’s it.

By: Shane Palmer

Shane Palmer — Fri, 15 Feb 2013 23:31:41 +0000

Can you share the LEID number you manually entered? I have been searching on Google and can only find LEID numbers for the Windows version of Acrobat. I finally looked through the CS6 install media and found AcrobatPro-AS1-Mac-GM. Is that what you used?

By: Steven

Steven — Fri, 15 Feb 2013 23:10:03 +0000

I used greg’s tool for the suite and manually entered the number for acrobat. Though it came with the CS6 suite install it appears to ignore or partially ignore the fix for the rest of the suite.

By: Shane Palmer

Shane Palmer — Fri, 15 Feb 2013 23:05:28 +0000

Steven, sorry but I am not exactly clear on your answer. Did you use Greg’s tool or a different tool to reserialize Acrobat? I started to but when looking at http://www.adobe.com/devnet/creativesuite/enterprisedeployment/licensing-identifiers.html as mentioned in his instructions there is no LEID number for Adobe Acrobat.

By: Steven

Steven — Thu, 14 Feb 2013 02:05:36 +0000

And of course we don’t have one version everywhere – at least three so three separate versions of the procedure. And Acrobat has to be tested but doesn’t always fail. Just most of the time. O joy.

By: Steven

Steven — Thu, 14 Feb 2013 02:04:28 +0000

The same number – it worked fine and so far (knock knock) all is well. The hard part is that not all our installations have actually had the problem come up so instead I just ARD to search for all installations with Photoshop<13.0.4 and went ahead whether they had the problem or not. It took several hrs. Still better than doing otherwise that this proceedure.

By: Shane Palmer

Shane Palmer — Wed, 13 Feb 2013 22:46:23 +0000

Steven, I had this happen with Acrobat as well. Were you able to reserialize it using Greg’s tool or did you do something else? Did you use the same serial number as Creative Suite or did you have to grab a standalone serial number for Acrobat?

By: Steven

Steven — Tue, 05 Feb 2013 15:44:03 +0000

Works kinda well – I had to separately re-serialize Acrobat Pro even though it came in as part of the suite but otherwise no snags so far.